The Future of HR Metrics: Trends, Challenges, and Opportunities in Human Resource Analytics

Abstract

The rapid digital transformation in organizations has elevated the role of Human Resource (HR) analytics from administrative support to a strategic function. This study investigates the evolving trends, challenges, and opportunities in HR metrics, employing a mixed-method approach (literature review, expert interviews, and survey data from 35 HR professionals in India). Findings reveal a significant awareness-implementation gap, with only 56.7% of organizations utilizing advanced analytics despite recognizing its strategic value. Key barriers include data silos, skill deficiencies, and cultural resistance. The study highlights the potential of predictive analytics, AI integration, and ethical frameworks in transforming HR functions. Strategic recommendations include upskilling HR teams, fostering data-driven cultures, and aligning HR metrics with business outcomes. This research contributes to academia and practice by providing empirical insights into the future of HR analytics.