The Impact of Artificial Intelligenceon Recruitment and Talent Acquisition

Abstract

The integration of Artificial Intelligence (AI) into Human Resource Management, particularly in recruitment and talent acquisition, has rapidly transitioned from an emerging trend to an operational necessity. This study examines the transformative role of AI in the recruitment processes at Info Edge India Ltd, primarily through its job portal, Naukri.com. With a growing and competitive job market in India, the need for efficient, accurate, and unbiased hiring solutions is more critical than ever. The research adopts a mixed-method approach, utilizing both quantitative data from structured questionnaires and qualitative insights from interviews with HR professionals and job seekers. Key findings reveal that AI significantly reduces time-to-hire, enhances the accuracy of candidate matching, and improves initial candidate engagement through tools like resume parsers and chatbots. However, challenges such as algorithmic bias, transparency issues, and the irreplaceable value of human judgment in final decisions persist. The study concludes that a hybrid recruitment model—combining AI-driven efficiency with human insight—is the most effective approach. The findings offer practical implications for organizations aiming to optimize their recruitment strategies through responsible and strategic use of AI.